How to Open Different File Formats

How to Open Different File Formats

 

This guide is intended for the tech newbie or tech challenged individual who might have less experience using a broad range of computer software programs and/or file types.

Every program or app has its own little idiosyncrasies that are learned only through trial and error and experience. So fret not if you're feeling a tad frustrated, it just takes a bit of time and patience to get the hang of things!

I'm going to start with a brief explanation of how files work, because I often have customers who say "I've clicked on everything and can't get anything to open (or work)". Yikes, frustrating indeed.

The very first obstacle is that tricky little zip folder. Unfortunately, no matter how you click, those files are not going to cooperate properly until you extract (unzip) that folder. You can learn about that here.

Once you have the folder unzipped, your files are ready for use. But it is helpful to identify what file formats you have and understand what those files do before randomly clicking on all of them. Learn that here.

 

Double click to Open it?

This is the most commonly practiced method of opening a file. However, this isn't always the right way, and it may not be working for you, depending on what you are trying to accomplish.

When you double click on a jpg or png file, it is the default photo viewer program on your computer that will open those images (same for any other image file format). That's nice, but the photo viewer program is really only meant to view the image... it doesn't do anything other than show you the image. If you want to actually do something with that image, you'll need to open it inside a program that has the tools you need, to do the thing you are wanting to do.

For file formats that are saved for a specific software program, like MS Word, Excel, Illustrator or Photoshop, double clicking the file icon will only open it if you have that specific program installed on your computer. Double click a .psd file and you don't have Photoshop?... it's not going to open. These are called native files, and they belong to only one specific program, meaning you have to have that program in order to open them or find an alternative program that is compatible. For example, Photoshop files can be opened with the free online app Photopea (but not by double clicking the file icon in the folder).

 

Opening SVG Files

Typically when you double click an svg file icon it will open in a web browser window. That is, unless you have a vector based software program installed on your computer AND it has been set as the default program to open such files when double clicked. To open an svg file you typically want to first open the software you will be using, for example, Cricut Design Space, and then import the file into the software. SVG files are only compatible with certain software programs so you can't open this one just anywhere.

TIP: PC computers will often default to showing SVG file icons as HTML, this is normal and doesn't affect the file. You can read more on that here if you want to learn more about identifying and managing this issue.

Opening JPG or PNG Files

To use a jpg or png file for design work you will first need to open the software you want to use, and then insert the image into your open document. For example, if you want to work in MS Word you would open a blank document and then use the menu commands to 'insert image file'. You would do this in a similar way using any other program although the commands to do so might vary. Both jpg and png files are compatible with almost all software programs.

Opening PDF Files

To read or print PDF files you will need a PDF reader and then you can just double click the file icon to open it. The most popular option is the free Adobe Reader which is easily downloaded. Google docs can also open PDFs as well as most web browsers and there are many other free tools available as an alternative to Adobe Reader. NOTE: PDF files can only be edited if the creator has enabled editable text fields or if you have a PDF editing program rather than just a PDF reader.

Opening files in free Online Apps

There are many free online design programs available, Pixlr, PicMonkey and Photopea are just a few. To open files here you need to first open the program in your web browser. The program will then operate the same way as if it was an installed program on your hard drive. Each program will have slightly different commands for opening files but typically it will be from the menu bar File>Open or File>Place.

 

 

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How to Download Files From Etsy

How to Download Files From Etsy

 

When purchasing digital files on Etsy it is advisable to do so while signed into your account on their website.

The benefit of doing so is two-fold; you have multiple ways to access the file links and the downloads are available forever in your purchase history. Built in backup!

Using guest checkout of course is possible, but it has the disadvantage of an email only access point. Lose that email and you lose the ability to download your files. You'll then need to rely on the seller to help you out.

 

Sign into Etsy to Purchase 

For the smoothest transaction, particularly if you're wanting to download your new purchase quickly, start by logging into your Etsy account.

NOTE: while you can make digital purchases from the Etsy app, you won't be able to download from here - you can only download from Etsy's website.

From the website (not the app) once you make your purchase and the payment has been confirmed, access to your download should appear right on the confirmation page.

Etsy changes what this looks like from time to time and it can be easy to miss so if you've closed that page already you can find your files in one of two ways:

1. locate the purchase receipt in your email, links will be included here
2. navigate to the purchase history of your Etsy account on the website, see screenshots of this below.

 

Troubleshooting Email Links

Etsy sends the purchase receipt and download links all in one email. These will come from transactions@etsy.com. If it doesn't show up in your inbox you'll need to check your spam folder, or if you use gmail check the promotions or social tabs for your inbox.

Links in the email will take you to a download page on Etsy's website, but only if you are logged into your Etsy account, otherwise you will most likely get their 'uh oh' page or an error message. Simply login and try again.

TIP: Sometimes buyers are accidentally logged into a second Etsy account, so double check which one you actually purchased from!

 

Guest Checkout Emails

If you checked out as a guest on Etsy, you can only access your download files from the email, so it's important when ordering to ensure you are using the right email address and that you've typed it correctly. (mistakes happen!)

If you can't find a purchase receipt from Etsy anywhere in your email, spam or otherwise, the only solution is to contact the seller to ask for assistance.

As an added challenge, Apple's 'Hide My Email' function has meant that some buyers are accidentally logging into Etsy via their Apple account and inadvertently using an anonymous email for checkout. This works the exact same way as guest checkout, so you'll only be able to download files from the email link, only via website and only if you are not logged into your Etsy account.

TIP: Etsy often hides the download link in the purchase receipt (the email design changes from time to time). If it isn't obvious, look to the list of itemized products in your purchase receipt - these will be links to download the file, you'll be re-directed to the Etsy website for this.

 

Downloading Files on a Mobile

As mentioned above, you can only download purchased files from the Etsy website, and not from the Etsy app. This gets a bit tricky when using something like an iphone if you want to both purchase and download on that same device.

If you do NOT have the Etsy shopping app installed on your device and you are using a web browser to login into your Etsy account to shop you will go through the exact same process as mentioned above for downloading.

However, if you DO have the Etsy app installed you will need to bypass this in order to download your files. In this case you must login to your Etsy account via a web browser and navigate to your purchase history for the download links. Clicking the links in the Etsy email receipt almost always causes the app to open and you'll either get an error message or nothing at all will happen. Downloads simply can't be accessed this way.

TIP: If your download includes a zip folder, you'll need an app to manage that kind of download. See How to Unzip Folders for more information.

Happy shopping!
Shawnna

 

 

 

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